Carbon Balanced Paper in North America is delivered on behalf of World Land Trust by Sustainable Paper Group under license to CarbonCO Ltd.

Sustainable Paper Group (SPG)  is committed to safeguarding your privacy online and treating your data in accordance with local data protection laws.  Please read this policy to understand how your personal information will be treated.

If you have any questions or require us to edit or delete your data, please contact us and we will respond to your request as quickly as possible.

Sustainable Paper Group

Tel: 506-226-1463

Personal Information

Access to the Site does not require you to become a registered user, although you will need to subscribe if you wish to receive e-newsletters about Carbon Balanced Paper.

SPG  hopes you find the e-newsletters we send you useful but if you have any complaints about them or their content you should email You can opt out of receiving emails at any time by emailing

To register to receive e-newsletters you must provide us with accurate registration information.  The details which you provide about yourself and any information which identifies you such as your name, address, email address (“personal information”) will be collected by us when you register.

Any personal information obtained from you by SPG in order to send you e-newsletters will be treated in accordance with local data regulations and the Terms of our Privacy Policy.

Your details and data may be used for statistical purposes (where information is aggregated and stripped of personally identifying data).  We may distribute aggregated statistics (without personally identifying data) to any third party, or to the public.

How we store and protect information

Only employees and approved contractors/developers who need the information to perform a specific job are granted access to personal information.

We may need to transfer, store or process your personal information at a destination outside the U.S. and Canada. By submitting your personal information to us, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Other than as set out in this privacy policy, we will not pass on your personal information to third parties unless we are required by law or by a regulatory or government authority to do so.

Links to Other Sites

Our Site may contain links to and from the websites of third parties that are not owned or controlled by SPG.  If you follow a link to any of these websites, please note that they may have their own content or privacy policies and that we do not accept any responsibility or liability for those policies.  Please check them before you submit any personal information to these websites.

Cookie Policy

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user’s device. You can find more information about cookies at: and for a video about cookies visit

What types of cookies are used on the Carbon Balanced Paper?

We use four types of cookies, which we describe in this section.

Essential – cookies that are essential to provide you with services you have requested. For example, these include the cookies that make it possible for you to stay logged into the Carbon Balanced Paper website and make comments on our posts. If you set your browser to block these cookies, then these functions and services will not work for you.

Performance – cookies which measure how often you visit our site and how you use the site. We use this information to get a better sense of how our users engage with our website and to improve our sites, so that users have a better experience. For example, we collect information about which of our pages are most frequently visited, and by which types of users. We also use third-party cookies to help with performance. For example, the Google Analytics cookie gives us information such as your journey between pages and whether you have downloaded anything.

Functionality – These cookies allow the website to remember choices you make (such as your username when logging-in to the website) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize. They can also be used to prevent users being offered a service again that had previously been offered to that user and rejected.

Social networking cookies –  These cookies are used to enable you to share pages and content that you find interesting on our websites through third party social networking and other websites.

Other tracking technology

SPG uses an email marketing platform called Campaign Monitor, which uses page tags (also known as web beacons) in the emails we send to our subscribers. This means when you receive and engage with email communications we send to you, web beacons track certain behavior such as whether the email sent to you was delivered and opened. Links within these emails are tracked to show individual recipient’s clicks.

You can opt-out of this tracking by either emailing or by clicking the “Preferences” link at the bottom of the emails we send you.

To read more about how your information is treated, please see Campaign Monitor’s Privacy Policy.

How can I manage the use of cookies on this website?

All browser technologies enable you to manage the cookies in the cookie folder of your web browser. This means that you can either delete cookies from your cookie folder once you have finished your visit at our website or you can set your preferences with regard to the use of cookies before you begin browsing our website. Please note, as stated above, that deleting or rejecting cookies may adversely affect your user experience of our website.

You can find out further information at:





Contact us

We respect your privacy rights and provide you with reasonable access to the Personal Data that we may have. If you wish to access or amend any of this data that we hold about you or to request that we delete any information about you, you may contact us with the details below.

You may also update, correct or delete your account information at any time. Please note that while any changes you request will be reflected within a reasonable period of time, we may retain all information for backups, prevention of fraud and abuse, analytics, or satisfaction of legal obligations.

Sustainable Paper Group

Tel: 506-226-1463

Contact Us

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